Terms and Conditions
Effective Date: 1st February 2025
Welcome to EL Noreste (“we”, “our”, or “us”). These Terms and Conditions govern the use of our website, located at www.elnoreste.in (the “Site”), and all services provided by EL Noreste. By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, you must not use our Site.
1. General Information
• This website is owned and operated by EL Noreste Private Limited, registered under the laws of India.
• Our registered address is # 46,Maruthi Arcade,BEML 5th Stage, Rajarajeshwari Nagar,Bangalore-560098, and you can contact us via email -hello@elnoreste.in.
2. Acceptance of Terms
By accessing or using the Site, you represent that you are at least 18 years of age or are using the Site under the supervision of a parent or guardian, and you agree to be bound by these Terms and Conditions.
3. Product Information
• We make every effort to display the products listed on our Site accurately. However, we do not guarantee that the colours, sizes, or details of the products will be displayed exactly as they appear on your device.
• All product prices are in Indian Rupees (INR), unless otherwise stated. We reserve the right to modify prices at any time, but changes will not affect orders that have already been processed.
4. Ordering and Payment
• By placing an order on the Site, you are making an offer to purchase products subject to these Terms and Conditions.
• We reserve the right to cancel or refuse any order at our discretion, including due to stock availability, issues with payment processing, or any errors in the product listing.
• Payments for products must be made through the methods we offer, including credit/debit cards, digital wallets, UPI, or other methods.
5. Shipping and Delivery
• We offer delivery services to the addresses within India & across the world. Shipping costs are free for now in India, and for global orders it will be calculated during checkout and will vary based on the delivery location and order size.
• Delivery times may vary, and we will provide an estimated delivery date at the time of purchase. We are not responsible for delays caused by external factors, such as courier services or unforeseen circumstances.
• You are responsible for providing accurate shipping information. We will not be liable for any loss or damage due to incorrect address details provided.
6. Returns and Exchanges
• We accept returns and exchanges within 7 days of you receiving your order, subject to certain conditions:
- The product must be in unused, unwashed, and original condition, with all tags and packaging intact.
- We do not accept returns on products that are worn, altered, or damaged.
• To initiate a return or exchange, please contact our customer service team at hello@elnoreste.in or What’s App to 9632930392.
7. Intellectual Property
• All content on the Site, including text, images, logos, trademarks, and graphics, is the property of EL Noreste Private Limited and is protected by copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, or distribute any of our intellectual property without our explicit consent.
8. User Responsibilities
By using this Site, you agree to:
• Provide accurate, current, and complete information about yourself as required for the use of the Site and completing orders.
• Not engage in any activity that would interfere with or disrupt the functioning of the Site, including the use of malicious software or devices.
• Not use the Site for any illegal, fraudulent, or harmful purpose, or to infringe on the rights of any third party.
9. Limitation of Liability
To the fullest extent permitted by law, EL Noreste Private Limited will not be liable for any indirect, incidental, special, or consequential damages arising out of the use of the Site or the purchase of products, even if we have been advised of the possibility of such damages.
Our liability to you for any claim arising out of or related to these Terms and Conditions will not exceed the amount you paid for the product in question.
10. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please read our Privacy Policy carefully before using the Site.
11. Indemnity
You agree to indemnify, defend, and hold harmless EL Noreste Private Limited, its directors, employees, agents, and affiliates from any and all claims, liabilities, damages, costs, and expenses
(including legal fees) arising out of your violation of these Terms and Conditions or your use of the Site.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Bangalore,Karnataka,India.
13. Amendments to Terms and Conditions
We reserve the right to modify, update, or revise these Terms and Conditions at any time. When we do so, the revised Terms will be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically for any changes. Continued use of the Site after any changes constitutes your acceptance of the updated Terms and Conditions.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
EL Noreste Private Limited,#46, Maruthi Arcade, BEML 5th Stage, Rajarajeshwari Nagar, Bangalore-560098
Email : hello@elnoreste.in
Phone: 9632930392