Privacy Policy
Effective Date: 1st February 2025
Your privacy is important to us. This Privacy Policy outlines the information we collect, how we use it, and how we protect it when you visit our website or make a purchase on www.elnoreste.in (hereinafter referred to as “we,” “our,” or “us”). By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information to enhance your shopping experience and process orders. The information we may collect includes:
- Personal Identification Information: Name, email address, phone number, shipping and billing address, payment details (credit card information, Razorpay, etc.).
- Usage Data: Information about how you access and use our website (browser type, IP address, page views, referring/exit pages).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather usage data.
2. How We Use Your Information
We use the information collected for the following purposes:
• To Process Orders: To fulfil your purchase orders and manage customer support inquiries.
• Communication: To send you order updates, promotional materials (if you opted-in), and marketing offers related to our products and services.
• Website Improvement: To analyse and improve our website functionality, design, and content to provide a better shopping experience.
• Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following scenarios:
• Service Providers: We may share information with third-party vendors who assist with order processing, payment processing, website hosting, and marketing.
• Legal Requirements: We may disclose personal information if required by law or in response to legal requests (e.g., subpoenas, court orders).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) encryption for payment transactions and implement appropriate security measures for data protection.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies to enhance your user experience and analyse website traffic. Cookies are small files stored on your device that help us remember your preferences, track website activity, and offer personalized content.
You can control cookies through your browser settings, but please note that disabling cookies may impact your ability to use certain features of the website.
6. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: You have the right to request copies of your personal data.
• Correction: You have the right to request corrections to inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data under certain conditions.
• Object to Processing: You can object to certain processing activities, such as direct marketing.
• Data Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at hello@elnoreste.in or 9632930392
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to the way we handle your personal data, we will notify you through our website or email. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
EL Noreste Private Limited, #46, Maruthi Arcade, BEML 5th Stage, Rajarajeshwari Nagar, Bangalore-560098
Email: hello@elnoreste.in
Call Us: 9632930392